The change begins with you

  This morning I inquired from a colleague what support was needed for the specific day. The response was;  '' I am going to ask a question, but don't laugh. How can I access Agresso and Timesheets...?'' Before she could conclude the other part of the question I was already laughing at the seriousness of her question to access 'Agresso' I remembered the first day I joined the organization, and the misconception I had that someone was hired to run the printer just like at a commercial stationery shop, or internet café. How would the email be printed out with the name on the top? I realized everyone had to have hands on skills on how to print, scan and copy on 'that machine' that kept beeping all day long. My first hands on orientation was on how to operate the printer! (Feel free to share some funny first time memories in the comment section.) That funny memory reminded me of how being a new staff can be overwhelming at the start, and here to share a